Regulated and authorised by the Financial Conduct Authority to act as a credit broker (FRN 690573). This is part 2 of our review of the Upper Class Suite on the new Virgin Atlantic A350. Â. Fly with us to over 30 destinations in style, including our award-winning Premium cabin. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The ones under the shelves are a little hard to spot but it is an otherwise convenient place. As a reminder, there are various ways of earning Virgin Points from UK credit cards. ), Maximise your frequent flyer miles and hotel points by signing up to our emails, “It is hard to deny Virgin Atlantic doesnât have style,”. Both the Club Suite and the Upper Class suite will be introduced on the Airbus A350 aircraft that BA and Virgin … I don’t mean that it only goes half-way up. How does GHIC, the EHIC replacement EU travel insurance card, work? Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Part 1 of our A350 Upper Class Suite review can be found here. But I doubt anyone so obsessed with privacy has been flying either Club World or the current Virgin Upper Class suite, given how open they are. Not sure if that was a bulkhead seat though which operates differently. Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Hopefully, once the A350’s have arrived, Virgin may provide more inform… Perhaps customer focus groups were of the occasional leisure variety and thus a little bit less discerning than the frequent business flyer? No-one else is flying it. The seat isn’t everything, of course. Where Virgin Atlantic does beat British Airways is with the ‘Loft’ lounge, which is a great space, and their excellent use of textiles and colour. It is hard to deny Virgin Atlantic doesn’t have style, as this new cabin proves. Passengers can control how … I mean that it only goes half-way across. The leather appears to be high quality, with the seats clearly sharing some DNA with luxury cars. Here are the key facts, which I will expand on over two articles: The seat is a bespoke Virgin Atlantic design, manufactured by Safran. You sit so that your head is in the centre of the row and your suite is angled towards the aisle. Nice extensive review. These seats have a slightly wider ottoman/foot-shelf, which creates a larger surface when in lie flat mode. You don’t need to have your legs blocked by the tray table if you’re happy to turn slightly to the side to eat. What are the most valuable credit card sign-up bonuses? For full details of how your data is used and stored, please see our data processing page here. What American Express bonuses are you still eligible for? What American Express bonuses are you still eligible for? The privacy screen, in particular, is difficult to operate: it needs a big tug to shift. For the centre-seats, I hope they put some noise insulation between each headrest to help reduce the impact of snoring neighbours…. change is the switch from seats facing inwards in a herringbone pattern It looks good. The new Club World suite onboard the A350. Here is a PR photograph: and here is the real thing: The seats have been styled in typical Virgin Atlantic fashion with chocolate browns, dark reds, white and gold accents. This is still in negotiation, however, and Virgin hopes that it can get approval. These cookies do not store any personal information. We will never sell your email address or use it for anything except sending our newsletters. The build quality is poor. The British Airways Club Suite feels far more solid and less plasticky. The Premium cabin – image below – continues the riff on automotive inspired leather and trim, with smart ‘marble-look’ finishes on the tray tables and surfaces. Its clear that it will block some of the side of the aircraft – https://headforpoints.com/wp-content/uploads/2019/04/Virgin-Upper-Class-A350-1-400×235.jpg, This is also clear in the real life pics doing the rounds, so will definitely be a feature. There is a tailcam which links to your IFE screen, There is in-suite adjustable mood lighting. 175 British Airways Executive Club questions answered, 2021 peak and off-peak Avios flight dates. The window suites are a standard reverse herringbone design, familiar from many other aircraft. It is worth mentioning that the different seat fabrics in Economy have also been designed in-house, with each one a mix of warm colours. As it stands, although it is still early days, Club Suite is a superior product. Even from a PR perspective the camera is a godsend, allowing passengers to watch what is going on at the gate. As Virgin Atlantic’s top tier cabin. The other option would be to take the Delta One suite that Anika reviewed here – remember that Delta has a 49% stake in Virgin Atlantic – and modify it to their needs. Pinnacle of your career, i’m sure! Virgin Atlantic has its own in-house design team and they have done a great job. But opting out of some of these cookies may have an effect on your browsing experience. Maximise your Avios, air miles and hotel points. You can find out more on Virgin’s official A350 website page here. The new Suites have some interesting features which I focus on in a minute. The HfP chat thread – Saturday 9th January. Every seat faces towards the window and comes with enhanced privacy, plenty of space and storage, adjustable mood lighting, and an 18.5 inch screen – all with inimitable Virgin Atlantic style. As a reminder, I travelled to New York as the guest of Virgin Atlantic on the official media flight to celebrate the A350 launch. Virgin Atlantic is receiving four new A350-1000 aircraft this … On our arrival into JFK it turns out the aircraft was parked on the wrong spot thanks to incorrect markings. As the screen can be adjusted and folded back you are not forced to stare at it for the entire duration of the flight. Virgin Atlantic operates some of the world’s best business-class lounges, with a-la-carte dining, complimentary spa treatments and more, but Virgin’s Upper Class seat has been in need of an update, especially on some of the carrier’s oldest planes.. I have to admit that the Upper Class cabin looks fantastic. This category only includes cookies that ensures basic functionalities and security features of the website. We also use third-party cookies that help us analyze and understand how you use this website. The bulkhead seats have a different design because there is no seat in front. It feels sturdier and the design is slightly more functional, with vastly more storage than the new Upper Class seat which has virtually none. You can choose from two official Virgin Atlantic credit cards (apply here, one has a bonus of 15,000 Points): The UK’s most generous free Visa or Mastercard at 0.75 points / £1 Read our full review, 15,000 points bonus and the most generous non-Amex for day to day spending Read our full review. The A350 is a beautiful aircraft, and the new Upper Class Suite is a huge step forward for Virgin, allowing it to compete again on the international business-class stage. Let’s take a look! It is mandatory to procure user consent prior to running these cookies on your website. Click for details. The level of craftsmanship and finish is very high end. As well as the pictures below, some more should appear on our Instagram feed (click here) during the evening from the launch party. Many of these come down to the Cirrus NG product by Safran. Whilst it looks flashy, the problems are within the bones of the seat – the lack of storage, inconvenient tray table and privacy screen. Our Upper Class cabins have a unique bar space to gather, grab a drink or dine with friends. The two forward Upper Class bathrooms both have a window overlooking white, fluffy clouds. (I didn’t check the other bathrooms so this be aircraft-wide). Early 2020, I flew with Virgin Atlantic in Business Class (or Upper Class, as it’s called by the airline) from London to New York. Virgin Atlantic's new A350 aircraft features the completely redesigned Upper Class suites with a lounging area as well as a bigger in flight entertainment screen. This is as Virgin insists they are a “social airline”, so they don’t want to place a divider in between staff and passengers. The new Upper Class suite is the perfect retreat at 30,000 feet. At one point there were 17 people milling about under the aircraft! Click here to see our recent articles on Virgin Atlantic and Flying Club and click here for our home page with the latest news on earning and spending other airline and hotel points. We've considered every detail, starting with our chauffeur driven car service, which will take you to and from the airport in style. You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too. A couple of weeks ago we wrote about the refurbishment that Virgin Atlantic is about to undertake – at a cost of £10m – on the four A330-200 aircraft it has leased from the remnants of airberlin.. Is Hilton Honors the best hotel loyalty scheme? Thank you to the Virgin Atlantic team for inviting us and for their hospitality throughout. The Virgin Atlantic A330 Upper Class Suite. ©2021 Head for Points. The stitching looks great and there are little flashes of Virgin red popping out in unexpected places. Many cards also have generous sign-up bonuses! For couples, this is a significant improvement over BA’s Club Suite. You can choose from two official Virgin Atlantic credit cards (apply here, one has a bonus of 15,000 Points): The UK’s most generous free Visa or Mastercard at 0.75 points / £1 Read our full review, 15,000 points bonus and the most generous non-Amex for day to day spending Read our full review. Virgin Atlantic, for one, is hoping to change that with the introduction of its first-ever Upper Class suite, which will beinstalled on its soon-to-be-delivered Airbus A350s. The A350 launch will also see – across the entire fleet, not just the A350 – “enhanced bedding, amenities, toiletries, food & beverage” although the exact details have not been disclosed. This category only includes cookies that ensures basic functionalities and security features of the website. It does feel like the airline has ‘grown up’. The Virgin Atlantic Upper Class Suite is a patented system, which provides passengers with an innovative piece of furniture for sitting and sleeping on, in the form of a chair and separate bed. The third variation is only present in row 1, and is clearly the best seat on the entire aircraft. Among the 19 seats are three new suite styles with titles as intriguing as the ones given to the planes themselves: Love Suite, Freedom Suite, and Corner Suite. These cookies will be stored in your browser only with your consent. We will never sell your email address or use it for anything except sending our newsletters. This is part 2 of our review of the Upper Class Suite on the new Virgin Atlantic A350. This also explains why the airline has introduced ‘The Loft’, which I will cover in detail in Part 2. How does GHIC, the EHIC replacement EU travel insurance card, work? This is an exciting time for UK business travellers, with both British Airways and Virgin Atlantic launching new business class seats within weeks of each other. The Eric Lanlard afternoon tea and the new Donal Skehan menu items will continue. TOP HOTEL BONUS POINTS OFFERS (JANUARY 2021), Get exclusive benefits on luxury hotel bookings via HfP, How to get free hotel elite status from UK credit cards. These cookies do not store any personal information. As a reminder, there are various ways of earning Virgin Points from UK credit cards. Your feet do not disappear into a cubby hole and you have full movement to the left and right due to the larger footwell. The new Upper Class suite has half a door! There are, fundamentally, three variations of the A350 Upper Class Suite across the cabin. If you are sitting next to a window you are facing towards it (always a bonus!) You will be able to pre-order pyjamas on night flights in your preferred size! The ground experience at Heathrow was (as usual) exceptional, the food good, and the service, save for a couple of blips, an absolute blast. The tray table has an interesting feature that, as a tall person, I appreciated. The new Virgin Atlantic cabin feels substantially richer in tone, with ‘The Loft’, which I will come to in Part 2, decorated in deep purples and golds. Unlike the existing Upper Class Suite, you can turn the seat into a bed whenever you want as you don’t need the cabin crew to do it for you. To be honest, I don’t understand why the market continues to accept charges for wi-fi, especially in premium cabins. I know why the airline does not want passengers hogging the bandwidth for gaming or videos, slowing down speeds for those who want to work, but this does not explain why Business Class passengers should pay. Some airlines consider themselves generous for giving First Class passengers free access. Unfortunately I don’t have an image yet. These are arranged in a semi-reverse herringbone 1-2-1 arrangement, which is pretty much the standard layout for business class seating these days. Each seat comes with two USB ports as well as a universal plug socket and aux socket, which is great. This is novel for Virgin passengers although the norm for everyone else! You also need to factor in other Virgin Atlantic plus points – ‘drive through’ check-in at Heathrow Terminal 3, the excellent Clubhouse lounge, the unfailingly cheerful crew and the food and drink (given that BA’s improved Club World food offering is not yet fleet-wide). I will touch on the food and drink in a follow-up article tomorrow. Is IHG Rewards Club the best hotel loyalty scheme? That’s a serious question for the more knowledgeable on here, not just rhetorical. This includes using an affiliate tracking cookie if you click an external link. This flight was operated by an A330, which is the only aircraft in Virgin Atlantic’s fleet which features the new “Upper Class Suite.” When I flew Virgin Atlantic in the past it was before they took delivery of their A330s, and the old product was still in a … But opting out of some of these cookies may have an effect on your browsing experience. You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too. The new Virgin Atlantic Upper Class suites are a massive step up for Virgin that instantly makes their business class competitive with other top airlines. This is the best toilet you’ll find anywhere in the world! One of my potential criticisms of BA’s Club Suite is that it looked very grey on the VR simulation, with no colour at all apart from a few touches of navy. There is also a different IFE screen which pops out, James Bond style, from a concealed slot. Virgin Atlantic has unveiled its brand new Upper Class suite which will launch on the carrier’s A350-1000 aircraft this summer. Upper Class cabins offer roomy leather seats that double as sumptuous flat beds, ensuring you arrive refreshed and ready for anything. In order to get myself on one of the very first A350 flights, and wanting to avoid the actual inaugural (to see what the “real” service would be like), we paid cash for our tickets, as no award seats were available. You can block cookies via your browser settings. Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Flight review: Virgin Atlantic A350-1000 Upper Class Suite. TOP HOTEL BONUS POINTS OFFERS (JANUARY 2021), Get exclusive benefits on luxury hotel bookings via HfP, How to get free hotel elite status from UK credit cards. Necessary cookies are absolutely essential for the website to function properly. How do BA American Express companion vouchers work? Safran, the seat manufacturer, has a bit of a reputation for these issues – Cathay Pacific experienced similar problems with its own A350s (see this article) which are also fitted with Safran cabins. In March, British Airways unveiled its update to the significantly dated Club World seat with the Club Suite, and just on Monday, Virgin Atlantic introduced its Upper Class suite product. Seems like if this were removed, you’d have a much better view out of the window. Its a price I imagine I’ll be willing to pay for the extra feeling of space it will provide over the more claustrophobic Cirrus efforts out there. Your feet disappear into a cubbyhole under the back of the seat in front of you. Background. Click for details. with your entertainment screen in front of you. Safran is responsible, amongst other things, for the Cirrus seat which features on the Air France Boeing 777-300ER, the American Airlines Boeing 777-300ER and Cathay Pacific’s Boeing 777-300ER and A350 fleets. Welcome! There is no shortage of places to put your bits and pieces. There is a lot of colour used, but nothing too bright. While the suite will initially be exclusive to the A350, it may be retrofitted to other aircraft in the future. There were already signs of wear and tear. Links on Head for Points may pay us an affiliate commission. Thankfully, Virgin Atlantic appears to be rectifying these problems as quickly as possible and the A350s should have different tray tables and other modifications by the end of this year. We were on the first A350 delivered to Virgin, which had been in commercial service to New York for a week. Virgin Atlantic also has a higher percentage of leisure customers, and these passengers are looking for a more social travel experience. Virgin Atlantic’s Upper Class may, on first look, appear similar to British Airways’ new Club Suite. The picture below is a PR shot …. Learn more on our About page. Doesn’t anyone test these things? Links on Head for Points may pay us an affiliate commission. The first is that a full width door would have meant the loss of some personal space and a smaller seat. A list of partners is here. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. You also have the option to opt-out of these cookies. Wi-fi connectivity comes in at £20.99 for the entire flight although there are incremental packages starting at £2.99 for messaging. This is generally inline with the market, although Qatar Airways charges just $10 for its high speed ‘Super Wi-Fi’ on London-Doha and offers all passengers one hour for free. There are a few reasons for this. On Monday, Virgin Atlantic unveiled the Upper Class suite at its London Gatwick headquarters. The first route it will be used on is New York JFK from August, It is ‘reverse herringbone’, but not as you know it, There are 44 suites in the A350 Upper Class cabin, The bar has been replaced by a larger social space called ‘The Loft’ (see Part 2). We spent about 30 minutes waiting for the ground staff to figure out the problem. ©2021 Head for Points. Virgin Atlantic has reversed this model. As a reminder, I travelled to New York as the guest of Virgin Atlantic on the official media flight to celebrate the A350 launch. As well as providing my ticket, Virgin Atlantic paid for two nights accommodation and organised social events for the entire party. Necessary cookies are absolutely essential for the website to function properly. I have not seen the British Airways Club Suite in the flesh, only via a VR simulator. See a whole year of reward seat availability on one page at SeatSpy.com. The aim of the design was to offer passengers similar comfort to that of a luxury lounge or a hotel. I don’t know how it feels to sit in it, and some of the things I think I like and dislike about it may not be accurate when I try it. This means that your feet are very close to the feet of your neighbour, but your heads are about four feet apart. ), Maximise your frequent flyer miles and hotel points by signing up to our emails. See a whole year of reward seat availability on one page at SeatSpy.com. In the middle rows, things are different. Virgin Atlantic has today revealed the new Upper Class suite which the airline’s new A350-1000 aircraft will be delivered with. Is Hilton Honors the best hotel loyalty scheme? This is our review of Virgin Atlantic Upper Class on the A330-200 fleet. The seat pitch is 44 inches and extends to 82 inches in bed mode. Just a bit confused by the image of the seat from above. You can unsubscribe at any point by clicking the link in the footer of our emails. Before I go on, I want to be clear that I’m not going to pick a favourite between these two new seats. To be fair, I sat in this seat myself in the cabin mock-up in Crawley (I am a 34 inch waist) and did not see any major issue. Part 1 of our A350 Upper Class Suite review can be found here. How is it possible that an airline equips two aircraft with new seats that then need to be changed/modified? It is not yet certified for ‘gate to gate’ operation, as the screen needs to be flipped towards you and this is not allowed during take off or landing. Take a look at our Instagram page – click here – because Rhys has already posted a ‘story’ video (click on our logo to see it) from the event. Many cards also have generous sign-up bonuses! Is Marriott Bonvoy the best hotel loyalty scheme? Having more detailed look, it seems like it the price we’ll be paying to have more space open above our legs. Virgin Atlantic's 'Upper Class' suites. One unique feature of the Boeing 787 is the dimmable windows. Is this the tray-table? Talking to the VP of Customer Experience at Virgin Atlantic, the airline is aware of many of these issues and is working through them as quickly as possible. According to him, the second and third delivered aircraft have already seen changes and other changes will be retrofitted as soon as possible, including to the tray tables. What are the most valuable credit card sign-up bonuses? The new Suites have some interesting features which I focus on in a minute. The A350 cabin will have 44 Upper Class Suites across 11 rows in a 1-2-1 format. We were given free wi-fi access on our flight to test it out and it worked averagely well by in-flight standards. I was able to browse social media, emails and web pages without any problems, although I did have to re-connect midway through the flight. Only negative I can think of from the images is the little storage box above the console. The screens are also engineered to pop out in a different way. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. Your head is near the aisle, and the seat is angled towards the window. Click here for Part 2. Having now seen and tried the seat, I can understand why. (Want to earn more Virgin Points? 175 British Airways Executive Club questions answered, 2021 peak and off-peak Avios flight dates. Virgin Atlantic has just launched its new Upper Class Suite, as part of the launch event for its new A350-1000 aircraft. These two articles focus on the new Upper Class Suite. The carrier has moved away from its current herringbone Upper Class layout (where seats face into the cabin), to a new 1-2-1 configuration with seats facing outwards towards the windows. Especially because of the good value redemptions to be had via Virgin’s Flying Club, this is a product I would highly recommend trying, and is a welcome improvement to the existing product and great newc… REVIEW Upper Class Suites, Virgin Atlantic A350-1000 with Business Traveller magazine. Part 1 of our A350 Upper Class Suite review can be found here, the Delta One suite that Anika reviewed here, Click here to read our detailed summary of all UK credit cards which earn Virgin Points, our recent articles on Virgin Atlantic and Flying Club, our home page with the latest news on earning and spending other airline and hotel points. Let’s just look at the general layout for now. Regulated and authorised by the Financial Conduct Authority to act as a credit broker (FRN 690573). Generally, I find award availability through Virgin Atlantic’s Flying Clubto be pretty good, and had there been availability on the flight we needed, it would have cost 47,500 miles plus £447 in taxes and fees. This will see seats replaced with suites in a 1-2-1 configuration. The BA suite also has an excellent tray table that is flexible and allows for easy egress and exit into the seat. It is a sophisticated palette of soft golds, chocolate browns, ‘polished’ whites and the traditional Virgin Atlantic red and purple. Click here to read our detailed summary of all UK credit cards which earn Virgin Points. The flight was operated by a brand new Airbus A350, nicknamed Red Valvet. Continuing implies your consent to this policy. Despite the issues with seat build quality, Virgin appears to have cut fewer corners than British Airways, choosing to install the tail cam, adjustable air vents and mood lighting. Like this, each row aligns differently to the windows prominently across the cabin our data processing page.! Bed mode, please see our data processing page here Virgin hopes that it can get approval you. The switch from seats facing inwards in a herringbone pattern the new Upper cabin. 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The aircraft 2019, Virgin Atlantic 's Upper Class cabin looks fantastic Express bonuses are you still eligible for for! Full width door it the price we ’ ll find anywhere in the A350 will! Headphone sockets sophisticated palette of soft golds, chocolate browns, ‘ polished ’ whites the. Acquired in 2018 delivered with taken major steps forward manufactured by Safran, via the Zodiac Aerospace it! Points by signing up to our emails year, the EHIC replacement EU travel card... Earn Virgin Points grab a drink or dine with friends is very high end retailers and luxury cars than airline! Used, but nothing too bright Aerospace business it acquired in 2018, because your head is near the,... Some personal space and a smaller seat toilet you ’ ll be paying to have more open. Better than others for that seats that double as sumptuous flat beds, ensuring you refreshed. Airways Executive Club questions answered, 2021 peak and off-peak Avios flight dates bit confused by image. 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