louis vuitton headquarters address usa

With all these complaints, I agree and The Chinese made counterfeits are much better made and price about 5 % as Louis Vuitton selles at ridivculously over priced goods to thoise whop sport Conspicious consumption. The person who my husband spoke with was really arrogant and rude and this is what he said, "We can't be responsible if someone stole your wife's identity...and if it was a mistake on our part (Louis Vuitton) there is nothing we can do...no harm done...sorry." YOU guys be ashamed of yourselves!!! I bought a damn expensive piece of junk. We provide corporate contact information including addresses, email, fax numbers and telephone numbers. Honestly if you have this many bad customer reviews why is no one apologizing to the customers that spend thousands and thousands of dollars on your Handbags. Once you stop standing behind your product, people are going to begin to believe that you only believe in your bottom line and do not care about the quality of your products or your customers. My bag was sent back to where ever they send them to but was returned and I was told it would not be repaired. All the large firms are working with detective bureaus and informants, sometimes inside informants, to fight the counterfeit and protect their brand but in your company, it seems that this policy doesn’t exist at all. I wish there was a like button to what you have written.I will never buy LV again.They just don't want to exchange it and make excuses and humiliate you! I went to buy a pair of Driving shoes and aboot at the Takshimaya Department store in Okayama City in Japan and the staff was so proud and never came near me to ask me what I wanted. Is there somewhere where one can complain? The next day, somebody called me from the store itself and told me that they checked the security camera and I was asked to describe myself. He showed no remorse. WOW!!! The rep sat on the bag for almost 4 days and did nothing. The security person was rude and not very nice and basically threw me out of your store. I only wish you did not do so anonymously; I'd like to collectively go to LVMH's executive management to air our complaints. !The worst customer service, the attitude is we gave you the honor selling you a product which is inferior and does not last. Knowing LV carrying very expensive purses, I was expecting they have a high quality customer service and first class treatment but it was not! Never again, I will switch and take my friends and familiy with me. It was at that point I was told my bag could not be fixed because there was a crack in the canvas. I received horrible customer service at the Louis Vuitton in Washington DC USA - City Center. In the past I have purchased many Coach bag and Coach has stood by their product 100%. Yes she did! I went to check my sister's Pinterest account , just to find out that there are several boards for Louis Vuitton's stuff on there. Just because I had my initials hot stamped does not mean they need to forget to put where it was made! The email that was given at the bottom of the letter was incorrect: [email protected] I also tried inserting (Louis) in front of Vuitton; also tried the original address I was given and used (.com). They use to be the best around. You should be ashamed!!!!!!! This can not be louis Vuitton style.....The Miami store at Dadeland Mall said it was normal and would cost several hundred dollars to repair.....Who ever heard of a "leather like" item melting and getting gooy? Learn more about our prestigious Houses. Interesting. During this exercise, I was treated by management, HR and Loss Prevention as a suspect who treated the customer poorly and "we may have lost her for life". After reading all these diatribes, I don't think I need to be the vigilante for them. they should be out of business cus they don't know how to run one. I was treated so badly, I would also never shop there again. I was planning to purchase a Louis Vuitton bag, but after reading the complaints about the quality product and the response from the company, I will not be dropping $1k plus on a subpar product. Whats the difference between buying a shirt on a floor rack and purchasing a handbag that is displayed????? I purchased the Louis Vuitton Black Suhali Leather L'Ingenieux PM Bag and its literally falling apart! The building has received widespread praise from architecture critics. When you pay that kind of money for a purse, wallet, etc., it should last a lifetime. That was fun. Called customer service, was instructed to send the bag back for approval of refund/exchange. Some of you were asked to pay for the repairs...$200+!!! Still haven't heard from Chris the manager. They should be ashamed of themselves for treating a devoted customer in such a way. We do not guarantee our product and if it needs repair pay an outrageous price and be glad we do it for you. Without communication for 2 weeks, the bag showed up at my front door with a simple note saying this bag is not in "re-sellable condition" therefore cannot be returned/exchanged. I can't believe they are able to sell so many bags at such and astronomical price. Call Us: 888-925-3424 Hours: Mon-Fri 9am-5pm (EST). It's so upseting. Any way, they refused to fix or exchange the valet. I just spent some money just to have my credit report checked because of the negligence of their cashier and they will just tell us no harm done???!!! lol. NO HARM DONE??!!! Meet Louis Vuitton teams. If all of you people didn´t have some sort of inferiority complex for not being able to afford 80% of the products in the store you would not be making such comments. They went to great pains to tell me that they silkscreen each bag, that they are hand painted and then made into your choice of bag "unlike other companies"--a small zing @ Gucci and Ferragamo. I returned to the states and have given two of my five Louis Vuitton purses away. I felt unsatisfied with his service as a manager. You will never ever have to worry about me again. I know that they are aware, that they are telling customers 30 days so that, if the customers decide to return their item/s they would only be able to do a return, and that; that way they don't lose the commission on the sale. Maybe they thought I cannot afford to buy their very expensive products!These are the things that they should have improved and done in that store:1) Assign a staff in each corner to watch and stop customers when checking the purses and the prices.2) Put a door so that customers know which part of the store is off limits or better put a "DO NOT TOUCH" sign!3) The store manager needs to be retrained so that he knows the right words to tell the customers when they complained (DO NOT USE THAT REASON AGAIN! even do that the mistake it theirs.I took a backpack that I really like it very much for be change the handle, the handle was changed, no problem there, but, they also changed without letting me know the small handlers that holds the strap of the backpack, few days later it ripped off one of the small handler, I try it Miami, Charlotte and New York and they are accepting that the mistake was theirs.I did not asked to change the small handlers and it's in writing!They do not care if you spend the over $ 30,000.00 that I had spend at Louis Vuitton in less than two years. I'm sure you can't even afford a Louis Vuitton. In each of the elements of their communications with the public (announcements, speeches, messages, etc. My husband bought me couple items from LV at the Beverly Center for Christmas. Experienced the same treatment at the Louis Vuitton store here in Naples, FL. QUOTE: Louis Vuitton AmsterdamFor the shop manager Amsterdam, 27th October 2011I was reading the article in the national newspaper ‘ de Telegraaf ‘ on 26th October 2011, page 5 with big surprise. In 1997 Michael Burke became Worldwide Managing Director of Christian Dior Couture, and then Chairman and CEO of Fendi in 2003. LOUIS VUITTON Official USA Website - Contact Louis Vuitton Client Services by phone, chat, social (@LVServices) or email. Louis Vuitton USA Corporate Office Headquarters HQ Address: East 57th Street # 1, New York, NY 10022 Corporate Phone Number: 1-212-758-8877 ‎ Fax Number: n/a I'm disappointed on their customer service. Today my wife and sister are in the Dominican Republic for a week. I was humiliated and disrespected because I shop there often. It took years and even decades to build their image. We finally got someone to call us back and they were able to get me the correct bag sent--so I thought. We're done! I barely use the bag,yet 3 months later the personalized stripes are cracking and peeling. LOUIS VUITTON Australia Official Website - Explore the World of Louis Vuitton, Purchase online our Women and Men Collections and locate our Stores. However, I won't be doing so anymore! LVMH Moët Hennessy – Louis Vuitton SE (French pronunciation: [moɛt‿ɛnɛsi lwi vɥitɔ̃]), also known as LVMH, is a French multinational luxury goods conglomerate headquartered in Paris (France). LOUIS VUITTON SCAM! The tight fisted sons of bitches are the ones dressed to the nines trying to show/act like they have money. This is not kind and is very low grading of Louis Vuitton. I have never been so embarrassed in public, nor have I ever been accused of lying. for someone to even look her way her excitement was gone and replaced with disgust here she was willing to spend over $2000.00 on a bag and they treated her like dirt, who do these salespeople think they are??? I took it back to the Stoney Pt. Louis would be turning over in his grave right now if he read about all these negative encounters customers where experiencing. Ground was broken for the building in 1996, but work was then largely halted for four years by disagreements over financing with the landlord, Robert Siegel,[1] and logistical problems with manufacturing the components in multiple countries. They tried to put everything on me and make me feel terrible to the point where I felt sooo lucky to still have a job. Like so many of you, I too purchased a bag for my wife on December 22, 2011 ($1,300). Therefore I bought the short boots, after having the boots a little over three weeks I decided to take the boots back before the 30 day return policy. What I can't accept is being treated as a swindler and a liar when there is a problem with what was purchased.If anyone reading this has information such as email addresses of people within Louis Vuitton's corporate offices; I'd appreciate if you could sent it to my e-mail address. LOUIS VUITTON Official Website: Choose your country or region, pick-up your language and find the right version for you don't the pictures show otherwise? Well, as Dr. Phil would say " how did that work out for'ya ? " Terrible USA customer service!!!! Teleek, Horrible service, security guard needs more training. I am not letting my complaint go, I have taken it to the corporate office in NY, and I will also file a complaint with the main office in France.What they haven't quite figured out, which is business 101 in any MBA class, is recurring revenue is what makes a business successful, not gaining new business.Good luck and there are other companies that treat the clients fantastic. I would never again visit this location and will not recommend to anybody!My visit ruined my Mother’s day! Customer service is the WORST! No more. I purchased a bag on their website and never received it. Find your next job in the luxury and fashion industry. Cost over $1200, took about 7 1/2 weeks, but it was beautiful! I returned a bag thinking of I have 30 days to return the bag but that was not the case. "A month ago I took it to the store which is a sixty minute drive from my home. I didn't want to just walk up to the display and pull a purse down so I was waiting for someone to help me but no one did. bought a artsy for $1800 from Louis Vuitton in New York in January 2012 and it is know August 2012 and it started cracking on the sides what the hell. I then called Louis Vuitton Corporate andspoke with Dana She again apoligized and swore she would look intothis and get back to me her number 866-884-8866 EXT 546. I have spent thousands of dollars on their products and they get cheap labor (drugged out or still drunk) that can't even do their jobs? The power of the companies' brands is part of LVMH's heritage. I'M IN THE PROCESS OF SEEKING AN ATTORNEY AND WILL POST AN UPDATE VERY SOON. I gave enough money to my wife to buy a bag from Louis, before entering the store they decided to take a picture in front of the store when one of the sale people came out to tell them that IT IS NOT ALLOW TO TAKE PICTURES. All in all a great company. So, we are left with a worthless compilation of cheap leather and other substandard materials for our $1300+ investment.Look soon in Cincinnati for a "billboard" expressing our dissatisfaction.OH, and don't bother calling...the condescending attitude of the person that answers the phone at the New York office is clearly indicitive of what Louis Vuitton stands for...POOR, quality, and customer service. LOUIS VUITTON HAS THE WORST REPUTATION FOR DEFECTIVE PRODUCTS ALONG WITH CUSTOMER SERVICE. (You don’t need to look so serious! I absorbed all the information and decided to give it a shot. My husband got me a purse for my birthday, after 10 weeks the gold had come off and it was silver.. i returned it to the store and was told by the manager it was terrible. I just got an email promoting fake Louis Vuitton and I was actually going to give LV the courtesy of the email link so that they could track down the scoundrels. Read my blog below. ...why are you posting this here? I called the number: (312)944-2010 and it did work, but the person I spoke with, stated the Repair Specialist knows if he can repair the merchandise or not. No more LV! I was told they would send me a new strap. Enjoy! Bro the customer service is terrible I called the Paris store and they kept asking what do I want in a rude way and I tried to tell them but kept interrupting and then kept saying if u don't know wat u want don't waste my time and all I wanted was someone who can help me work at Louis. They don't give a crap, I had an acting store manager tell me in her "expert opinion" there was nothing wrong with my bag when they was clearly a defect. I bought my purse last year here in Michigan where I live but never purchased anything recently. You can call Louis Vuitton at toll free number, write an email, fill out a contact form on their website www.louisvuitton.com, or write a letter to Louis Vuitton, 2 Rue Du Pont Neuf, Paris, 75001, France. I was curious if you had had any luck/progress since this post. They might as well just note final sale on the receipt "buy at your own risk." So before you purchase it, INSPECT IT. Apparently the bags sold in US come fron china and the bags in Eurpoe are from France. I called their customer service (unfortunately, I forgot her name), she was so rude and gave my concerns with disregard. Big F-grade on that. When a custmer pays $2k for a purse and wallet you have the expectation that one will have great quality and that louis vuitton would be willing to repair or replace your handbangs or wallets, instead customer service mentality we don't care. The associate Monica who helped me is acting like I don't exist! Michael Burke is currently the Chairman & CEO for Louis Vuitton. Anybody know who to contact?? The stitching that holds the handles on to the bag began breaking and separating from the bag, the plastic coating on the inside of the bag began peeling away as well as pieces of the brown LV plastic outer were cracking and peeling away, I was told that it was "well loved" and they will not repair or replace the bag. I got an email saying that they do not issue a warranty/guarantee for their products, but would strive to resolve any issue with defects or repairs. I love my bag, period. As of today I have not received the strap, and when I called to inquire about it I was treated in the most condescending and arrogant way and was asked to either bring in the old strap or mail it in. As far as LV is concerned, you DON'T get what you pay for. I always found there to be a conflict between the face that the company wants to present (great customer service), and reality (how much have you spent with us?). shut your dick eating ass up hoe..you probably work for shitty lv anonymous. Whoa! I would not normally write to you because of this, but she had stated this in front of other customer. The security guards are police and therefore do not need to smile or be nice, that is what we are there for.2. When my fiance and I walked in we were not greeted. After calling customer service(no help), I exchanged the purse, but kept the scarve. I was told by the store rep. to take it to my local "cobbler". Not the economy to lose customers. by admin Posted on January 7, 2021. Sad. My bag was replaced and they have been more than helpful. I was not greeted when I walked in the door. Their customer service is terrible. I bought a white leather bag in the 80's from Gucci and it is still going strong. LOUIS VUITTON Official International Website - Explore the World of Louis Vuitton, read our latest News, discover our Women and Men Collections and locate our Stores You use the term "replica" but in reality it is theft of design and a logo for a brand. The challenge is to … I am going to write a letter to their corparate in NY and Paris. I placed a few items in it a realized it was going to be too heavy. THEY SUCK!!!! This is Louis Vuitton the allegedUltimate in Shopping and at this point you get better service out ofK-Mart. I am a very organized person, I saved every receipt of all my purchases at Louis Vuitton around the world, they do not care! Man I called headquarters several times and made complaints. And what's up with multiple charges to a customer for the same item. I was shocked when I took my bag for repair after using it only a few times, the heavy snap ripped the inside leather flap, and I was told, "just take it to a shoemaker"Why pay so much $ for a bag without any repairs available for it? BEWARELocated in Washington State. Plus they humiliate you at the store. Plus, some of their products are manufactured in China now anyway, it's just put together in France, Spain and USA...in the same factories with the replicas. At the end of March I called and was told Alexwould call me back , He never did I again called and spoke withMichelle and explained everything and she basically could not believeI still did not have the bag. I would not spend a penny more on LV. It's business should not have survived and can't even compared to a one dollar store. Pretty sad to have been treated like I was an idiot. I was in complete shock but wait theres more! How is that possible I pay so much money for it and its a piece of garbage. I also purchased traveling bags at the San Diego store and the services is also AWFUL... even with their so called "manager"... sooo sad that LV would allow all this to happen with their brand- so sad! I am not aware of other designers policies but Louis Vuitton is specific with keeping all their products in perfect condition, if they are not perfect, well lets just say you would not see them again. It was always a special brand. LV WAS A SUPERIOR PRODUCT, BUT NOT ANYMORE & THEY NEED TO TRAIN THEIR STAFF TO NOT BE CONDESCENDING. For the love of God, thousands upon thousands of dollars to buy something to carry a few credit cards, lip gloss and maybe a condom or two in? I was very upset because I have a 1000.00 purse that I cannot use. Is he KIDDING ME!!!!!!!!!!! when I finally was able to talk with asales person they weren't very friendly and no help at all. I can buy 3 bags for the cost to repair one. This is what happened to me and I was furious because I felt like I had been scammed. LOL! It's been a few days already and I've been calling the person I spoke with from the store but never called me back. Trust me on this one it is true. Last Sept. 4, 2011, I received an email from Louis Vuitton NY 5th Ave thanking me for my purchase of Origami Long Monogram and attached to the email was the receipt. She made some calls and told me shewould move heaven and earth including if need be her having to fly toCalifornia to get the bag herself and I would have the bag in twoweeks. I will never buy another Louis Vuitton product again. [2][7][9][13][14], The folded facade with its protrusion is an innovative interpretation of the requirement for setbacks in the New York City building code,[3][7][15] with a void in the lower section and with the upper section folding back outward in a prismatic rather than a "wedding-cake" shape. Well, today I went to Canoga Park CA LV and Tried to exchange or get a store credit for the scarve( since I had only 2 days left), the manager, Angelic, told me that the scarve looks worn and that she cant do anything about it!!! Louis Vuitton USA!!! What you do get is poor quality craftsmanship. The Louis Vuitton experience Tailormade careers. I THOUGHT I WAS THE ONLY ONE. The manager of the SOHO store in Manhattan has "MEAT FOR BRAINS" she told me that "she is aware of the color difference and LV has changed their leather to a lighter color and in time with sweat and the oil from my skin will turn the leather darker" :/ Huh... WTF is that she sounds straight stupid. Brass that is dipped 60 times seems like it is highly unlikely to wash away by the rain. I was not given any headquarter info. So then, We went to the LV store at the Rodeo Drive, CA. I also wrote a to LV and to date, NO RESPOSNE. An eleven-story base includes ground-level store space for Christian Dior, designed by Peter Marino,[3][6] with a metal strip above it that acts as a unifying element. The company was formed in 1987 under the merger of fashion house Louis Vuitton with Moët Hennessy, a company formed after the 1971. I have 3 purses and buy them for my daughter and neices for graduations etc. I will not make anymore purchases from Louis Vuitton. Also, the opportunity to review, rate, praise or publish a complaint about your customer experiences with these companies. Never again will I return and buy an LV product, EVER !! I called customer relation as I stood in the store and they were so dam rude I could not believe the horrible service. Really?! If I was aware of this I would've never purchased the bag. What value, service, quality? I TO PURCHASED A BAG THAT I COULDNT RETURN BEACUSE I TOLD BY A VERY, VERY , MICHAEL AT NORDSTORM IN CHICAGO THAT THE BAG HAD BEEN USED !!! LOUIS VUITTON’s headquarters are in 22, avenue Montaigne, Paris, Ile-de-France, 75008, France What is LOUIS VUITTON’s phone number? Maybe after you loose enough customers you will attempt to make the huge changes your company needs to make. HMMM... plastic coated interior, coated plastic canvas exterior, and stitching that doesn't hold up to daily wear...and I paid how much??? i open the box and guess what, a brand new, in pristine condition bag arrived at my house. I explained to Jeffrey that I was not feeling the short boots and that I was undecided at the time when I had bought the boots..He stated that he remembered,then I replied I would like to return them. I know several shops in Amsterdam who are doing this on a regular basis of twice a month. THEY REPAIRED IT ONCE AND I HAD THE SAME PROBLEM AND THEY TOLD BE IT COULD NOT BE FIXED BECAUSE THE CANVAS WAS TOO HARD. WORST CUSTOMER SERVICE EVER!!! Just on principle. Louis Vuitton's Charitable Partnership With UNICEF USA Is Doing a World of Good Children of the world are too often at risk, exposed to conflicts, diseases and natural disasters. I was in both your shops long time ago and recently, and this is the reality. I wanted the bag so I bought it. 500.00 to repair them....The rest of the inside of the bag and outer bag was in perfect condition....I have a lot of Asian friends that are great fans of LV that are now very sad to hear of this treatment and standing behind their product....Boston, MA USA. Craziest ish ever I'm still in shock thinking is this a bad dream? Janee00I puchased a pocetbook and wallet from the Louis Vuitton Store in the amount of $2,594.40 that was charged in the Las Vegas store on 9/10/11 for my Honeymoon and birthday. Don't let that ruin your day or shopping experience. And their recommendation was you can call your credit card company and have them deal with it. I went to the LV store in Yorkdale to purchase a bag I had my eye on for a while. I have been waiting on this boot to hit the store every since I received the fall 2012 catalog book in the mail. Totally puzzled, I spoke with the manager who was not any help at all. This little punk kid actually told me that he had partied too hard the night before and that is why he was having trouble inputting my information. Not even an apology. I immediately called the SA that ive purchased both pieces from and she sent me a return label to ship it back, which I ended up paying for orelse the wallet would of taken forever to get in their possesion. A little wear and tear on the bottom, but hey, after 30 years, what can you expect. 1 East 57 St NY New York United States 10022 +1.212.758.8877 Louis Vuitton San Francisco Union Square 233 Geary Street CA San Francisco United States 94102 +1.415.391.6200 There was a couple next to me whom I looked at and together we all laughed at the unprofessional customer service associate. Please please please do better. Is the inspection department blind? The LVMH group came into being in 1987, following the merger between Moët Hennessy and Louis Vuitton, which brought about the creation of the world leader in high-quality products. No wonder it was a FLOP! !We are the ones that pay your salaries. I contacted my credit card company & they said I can disbuite the purchase due to Louis Vuitton not providing the quality of products that they promise! All I want to do is ask a few questions concerning my ols Louis Vuittron trunk that I know came over here to america with my Grandmothers mother. I paid $ 150.00 for the error! Louis Vuitton products are sold exclusively within our own store network around the world. Silly me! I hope that they will do something about this situation and attempt to improve in managers customer service satisfaction, and get rid of Jeffrey Surratt or send him to a management coaching class, and Louise Vuitton needs to reform their return policy or at least honor a one time refund within 30 days.Showanda B. OMG.. 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