The difference between Asiana and Singapore Airlines biz class cannot be overstated. Asiana is part of Star Alliance, which means you can collect flyer miles if you're part of that program. The Economy Smartium seats offer more room, but the biggest bonus comes when people choose not to opt for the service. I just completed my first flight on Asiana and it will be my last. As such I can't say all that much about the difficulty of booking or comparative price points of Asiana's business class fares. Tim Richards travelled as a guest of the Korea Tourism Organisation and upgraded by Asiana Airlines. As high-capacity business class lounges go, it scores a solid A grade. Have flown with Asiana in the past. This affords you the opportunity to stretch out across all 3 seats, making it easier to catch those intercontinental z's. Featured user comments. Though I didn’t have a chance to check out either the premium economy or economy cabins, there were 36 and 247 seats in each cabin, respectively. I’d first get the opportunity to fly on their new(ish) Airbus A380 in Smartium class and then get to finally fly in the upper deck (hump) of their 747-4. Asiana does offer an extra legroom section of economy class, but only on its Airbus A350-900s, which they label Economy Smartium. only option for star alliance between japan and korea. https://www.airlinequality.com/airline-reviews/asiana-airlines Asiana Club is the free frequent flyer program of Asiana Airlines. Upgrade from economy to business class for 60,000 miles, from economy to Business Smartium for 80,000 miles and from Business Smartium to first-suite class for 80,000 miles. Asiana puts first class on the lower deck of the A380, meaning that business class takes up about two thirds of the upper deck. Airline managers! Lots of leg space, always fresh drinks and very friendly and helpful staff. Before our afternoon departure, we made sure to swing by Asiana’s excellent business class lounge. The F lounge is the First Class lounge, not the business lounge. Flight in Economy Boeing 777-200ER. Seats that are flat but not horizontal and so desperately uncomfortable. Economy Smartium on A350 provides enhanced comfort with 4 inches of extra legroom, and allows easy access to boarding located right behind the Business Class Cabin (Row 10~14). For taller/bigger folks, it's as close to getting a back-relieving, business class sleep as it gets! This trip was no different. Kim has been serving Asiana since 1988, he started out working for the sales office, Kim is also the President of Asiana. Asiana Airlines Airbus A350 Business Smartium I think Asiana Airline is really proud of their A350 because they even built a separate website for it. Asiana’s Business Cabin on A380 is located on the second floor. Business Lounge based on Economy Smartium ticket is not available for the outbound, but available at Incheon airport for inbound. Good entertainment programm. Thus, I consider that money scammed and stolen from me. Flight attendant are always nice and always ready to assist you if you need anything. So if you could get a window seat, go for it! Great Service, clean aircraft and the seats a westerner friendly. You should a lways book the upper deck i f you like window seats. The airline, which is based in Seoul, flies to destinations within Korea and across Asia, as well as Oceania, Europe and North America. Asiana has 4 elite tiers in Gold, Diamond, Diamond Plus, and Platinum. I am booking a trip to Japan and only have enough miles for … Travelling as a guest of LG, I wasn't specifically involved in the booking process. The entire cabin consists of 36 seats in a lackluster 3-3-3 arrangement. Asiana’s A350-900 had three cabins: Business Smartium (business), Economy Smartium (premium economy) and standard economy. Asiana A380 Economy Cabin. I am only writing this review because I told Asiana it ruined my flight and was worse than regular economy. Aircraft configuration varies from route to route. However, this will be the debut of Asiana’s premium economy, dubbed economy smartium, on the route. Asiana Airlines A380 Economy Class Seoul – New York Summary Given that I was able to have a whole row of seats for myself, the flight was very comfortable. Can't wait to fly with them again. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. Very good experience for an economy flight. In rows 10-14 of their A350s, seats feature 4 inches of additional legroom. A350 Economy Smartium provides more legroom than regular seats as well as special in-flight services depending on flight time. Asiana’s A380 has a total of 66 business class seats, located entirely on the upper deck. Asiana’s economy smartium is a semi-premium economy class found exclusively on its A350s. The A350’s premium economy cabin is nothing to write home about. That adds much-desired space between the seat and window for more comfort. Review Asiana Business Class Boeing 747 (Los Angeles soon with an A380!, Frankfurt) Asiana First Class Boeing B747 (Los Angeles, Frankfurt) - I will have to find the old photos :) The 777 features a similar product to what you find at Cathay Pacific. Asiana’s staff service took the spotlight, receiving 5-stars from most reviews. Spacious Legroom Fly in comfort … Asiana has a domestic operations hub at Seoul's Gimpo International Airport (GMP) and an international hub at Incheon International Airport (ICN). I only asked for the Smartium fee of $150 back and they refused to help. Asiana has a domestic operations hub at Seoul's Gimpo International Airport (GMP) and an international hub at Incheon International Airport (ICN). Review tags are currently only available for English language reviews. In either case, however, if you are flying in economy class on Asiana Airline’s A380, I suggest you pick an upper deck seat due to the lower density configuration compared to the lower deck. Class: Business Smartium Class Flight Time: 10 hours Seat: 18F. travelled again but flight were old and catering issue delayed the inbound flight very less in flight entertainment. A Star Alliance gold card will provide business lounge access at all airports in your itinerary, otherwise no access. The only Asiana Airlines aircraft that utilizes premium economy (called Economy Smartium by Asiana) is the A350. Asiana has a domestic operations hub at Seoul's Gimpo International Airport (GMP) and an international hub at Incheon International Airport (ICN). At the moment flying from London I have a short list of either Premium Economy with Singapore Airlines, Premium Economy with Cathay Pacific or Business Class with Asiana Airlines. watch the video to see the extra perks we got and if … Asiana Airlines: Economy Smartium = business class lite - See 3,551 traveler reviews, 1,764 candid photos, and great deals for Asiana Airlines, at Tripadvisor. Asiana’s flights got me to Vietnam in the shortest amount of time when compared to ANA, EVA, or Thai. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Soo Cheon Kim, CEO of Asiana Airlines. they are great at making you layover great with free hotel and bus tours for certain flights and layover. ... Asiana Visa® Business Card reviews and complaints. Premium economy was behind us, and first class and regular economy were on the lower deck. In my experience the level of comfort and privacy is on a par with reverse herringbone seats. Asiana Airlines is Certified as a 5-Star Airline for the quality of its airport and onboard product and staff service. Behind it are roughly 100 economy seats. Singapore and Cathay are similarly priced and it is an extra £500 to £600 per person for business class with Asiana. Premium Economy . Korean carrier Asiana Airlines is set to introduce a new Economy Smartium seat offering on its Airbus A350 flights starting May 15, when it debuts its first A350 aircraft. Asiana shares the Air New Zealand Lounge in Sydney. Asiana’s Business Smartium Class (that’s really what it’s called) consists of a 1-2-1 configuration along the first two thirds of the upper deck. Do not use Asiana Airlines Smartium at all or you can end up with people walking all over you. more. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. As one of two major airlines in South Korea, Asiana Airlines (IATA: OZ; ICAO: AAR) operates flights to four continents. You can get Qantas frequen… The benefit of the program will vary depending on your elite status. Refreshed and showered, I headed to my departure gate just in time for boarding. Asiana is part of the Star Alliance. As a side note, if you book with them and have a layover in Seoul, you may want to call them. https://www.airlinequality.com/seat-reviews/asiana-airlines There are four rows of Asiana’s premium economy class located in the center of the aircraft — rows 10-14, with no row 13, like on many other airlines due to superstition. No chance of sleep at all. One thought on “ Airline Review: Asiana Airlines – Business Class (Fully Flat Quadra Smartium seats) : Incheon – San Francisco ” Noah Sprenger May 21, 2015. 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