FAs were quite friendly and dressed in Alitalia’s chic uniforms . The Points Guy will not sell your email. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Alitalia’s ground service needs a lot of work, but the in-flight product is top-notch. Alitalia operates two types of long-haul aircraft, the Airbus A330-200 and Boeing 777-200ER, which is what I picked for my flight to Rome. In this review I’ll explain why you should fly Alitalia nevertheless, especially in Business Class. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. My outstanding dinner and tiny "you were sleeping" breakfast on Alitalia 609 from JFK to Rome. single smile from any of them the entire flight, and almost a sense of entitlement, and as if they are The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. This flight was by far one of the most surprising flights I have ever had! Alitalia refreshed their business class … I found the IFE system to be adequate, with a fixed 15.4-inch screen. There was also a smaller room to the side… I’m really not sure what to make of this table. My return on also-bankrupt Air Berlin ended up being even more… exciting — you can read that review here. My request was denied; when I pushed back a bit, the flight attendant offered to prepare an espresso with some pastries on the side, which did the trick. See, beginning with a flight from New York-JFK to Rome on bankrupt Alitalia, Lufthansa’s First Class Wining and Dining facility, Jordan Aviation could launch US flights with a former Emirates plane, You can now add select Chase business cards to Apple Pay, Indonesian 737-500 disappears with more than 60 people onboard, Blue Cash Preferred® Card from American Express. The seats nearer the aisle suffer from a lack of privacy. Alitalia offers pretty spiffy Bulgari amenity kits, which a friendly flight attendant brought over shortly after I arrived at my seat. For my second course, I ordered the sea bream fillet, which was fresh, moist and loaded with flavor. © 2021 THE POINTS GUY, LLC. Once I decided to travel on Alitalia for my flight to Europe, my first thought was to burn some Delta miles for a business-class award. ALITALIA MAGNIFICA BUSINESS CLASS SEAT REVIEW : BOEING 777 Absolutely the worst service I have had in business class, especially at this price range. These were the first and last legs of the error fare I booked. If you’re traveling with a companion, I’d opt for the side-by-side “E” and “G” seats in odd-numbered rows, since even-numbered seats are quite far apart, and also much more exposed to the aisle. It was outstanding. Final Thoughts. Mom and Dad loaded up our old station wagon with food, clothes and three children, including an infant, for an epic journey. COMODIDAD Y VENTAJAS Todas las salas de espera Casa Alitalia permanecerán temporalmente cerradas para … I checked back often to see if award space ever opened up — unfortunately it never did. I won't be going hungry on this 8-hour flight ??? From there, we were bussed to the terminal, where we encountered a gigantic queue at immigration. For … Alitalia is considered a good option for business class travelers according to bloggers and reviewers. Then, before we pushed back, another flight attendant took my dinner order and wine pick. Then, we arrived late in Rome and inexplicably pulled up to a bus gate. As for food options, Alitalia was serving a variety of packaged sandwiches, wraps and salads from a refrigerator. For an explanation of our Advertising Policy, visit this page. I understand that Alitalia isn’t directly responsible for a backup at immigration, but there’s no question that the airline should have influence at its hub airport, and could perhaps put some pressure on authorities to rectify the situation. It included all of the essentials, and I can see the design being a hit — definitely not your run-of-the-mill business-class kit. The Pros: Fantastic food, great crew, decent privacy in some seats. Considering Alitalia’s current financial situation, I’m going to go out on a limb and say that a renovation probably isn’t in the cards at this point. Before this trip, I never had flown Alitalia and despite the mix reviews, I was excited to fly the Italian carrier. From the economy seat pitch, to the mediocre food, Alitalia A320 Europe business class was pretty much the lackluster experience I figured it would be. The moving map page indicated that we had 30 minutes to go, so I asked if I could have breakfast anyway. If SkyMiles doesn’t offer much availability, booking this flight with cash can prove to be pricey. These are Classica (Economy Class), Classica Plus (Economy Plus), Ottima (short- and medium-haul Business Class) and Magnifica (long-haul Business Class). One-way business class award tickets will require 70,000 miles. The standout part of the experience was the dining, with a 2.67/3 food rating. Quick note: This review is a compilation of two different trips I took in Alitalia A320 Europe business class. However, as part of a connecting itinerary, the cost of this flight can go down. Storage is tight, though, with an open area under the ottoman and only a small side compartment to the left or right of the seat. ALL RIGHTS RESERVED. The seat was comfortable in bed mode, but the bedding itself was limited to a small pillow and a comforter. I typically try to board first to get some photos of the empty cabin, but given the commotion at the gate there were a few passengers ahead of me by the time we finally stepped foot on the plane. Alitalia might have financial issues, but this is still a great option between the US and Europe. Alitalia Business Class Reviews. On the 777, there’s a small toilet just behind the cockpit and a second small toilet between the two business-class cabins. I fly a lot of airlines and Business Class aboard Alitalia (https://www.alitalia.com/en_us) is probably my favorite. ?What would you pick? For the main course I selected the roast salted codfish with polenta in a creamy fish sauce, which was once again plated at my seat. Easily one of the best meals I’ve had on a plane — with the exception of the underwhelming cheese course and the breakfast I missed, of course. 210 Reviews Economy 7 Reviews Premium Economy 73 Reviews Business What is this graph? Please view our advertising policy page for more information. ???????????? Many passengers were beginning to get frustrated and impatient at that point. No attention from staff until well after take off. There was absolutely no method to the madness up until 20 minutes after the scheduled boarding time, when a delay was announced and a gate agent aggressively asked the entire group of gathered passengers to step back about 30 feet so he could set up the boarding area. A center console provided a second tray table and the armrests were adjustable. Please view our advertising policy page for more information. I recently flew Alitalia from New York's JFK Airport to Rome in business class after I scored an incredible deal, and managed to stack two different discounts on the flight. Seats on both planes are arranged in a staggered 1-2-1 configuration, with just 20 seats in one cabin on the A330 and 30 seats on the 777, with 20 in the front and another 10 in a mini-cabin just behind. It’s three months since Alitalia revealed a refreshed look for its livery, brand and interiors. My favorite dessert was the small chocolate pastry, which was filled with delicious, oozing chocolate. On the A330-200 Alitalia offers 20 flat bed seats on their Magnifica business class cabin, Seats are arranged in an all-aisle access 1-2-1 configuration. This graph displays a comparison of average grades for the selected cabin class of Alitalia (colored line) vs competing carriers (gray line) in order to visualize trends over time. Beyond the amenity kit, there were noise-canceling headphones for me to use during the flight. There was also a moving map on the controller itself, which I definitely appreciated, since I could watch movies on the main screen while also keeping an eye on our position. Alitalia offers four classes of service depending on the route and aircraft. There were also bags of chips and other snacks, along with a very modest selection of liquor. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). This site does not include all credit card companies or all available credit card offers. It is not cheap, but I paid $20 for 200MB which at least allowed me to connect my iPhone and stay up-to-date on email and text messaging. Most of the lounges are sub-par, with the exception of Lufthansa’s First Class Wining and Dining facility, which I of course didn’t have access to with my Alitalia ticket. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. When in Rome… (or on the way to Rome?). Alitalia: Business Class - See 19,799 traveler reviews, 3,806 candid photos, and great deals for Alitalia, at Tripadvisor. 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