Absolutely nothing happens if you press them. Pairing the TV to the Samsung Smart Remote When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. #2. (I started the TV with the remote because the power button was the only working button on the remote) #3. Try to use the remote and check to see if the issue persists. The keyboard numbers have no effect. When we use the Samsung remotes (as we always have) and hit the guide button it brings up a very delayed and blank version of a TV Guide. The remote turns everything on and off just fine. Voila! ? Looks like I just fell into the same Remote ‘flashing red, not pairing, not available, tv turning on by itself in the middle of the night’ black hole I’ve seen posted about. Hold down the "Back" and "Play/pause" buttons on the remote to start the pairing process. To pair your remote, make sure your within about 12 inches of your TV and hold the pairing button on the remote … Page 12: Initial Setup No information about the program is presented, and no information about schedules on the channel and nearby channels is presented, either. Hi, my universal remote "rmcspk1ap1" has recently stopped working in the voice control. (The remote works; the … Neither the "Guide" or "Info" buttons on the TV remote work. no matter what you command it instantly comes up with "I did not recognise what you said". Hello. Samsung Smart TV remote not working bn59: Pairing with the TV. I have read through the posts and tried everything, yet i cannot get any of the functions to work. Start the TV. It is possible that the Television and the remote got de-synced due to which the Remote’s signals are not being registered by the television. Its clearly not the Verizon Fios Guide. What a weird situation. How do i get this working again. In some cases, it might not be that your remote isn’t working, it could just be that it’s not paired correctly to the TV. Also, when I press the green 'Menu' button, the main menu with icons also fails to appear. Keep holding the buttons down until you get a message on the TV that it is connecting/pairing with the remote. When I press the 'Guide' button instead of seeing the guide to programmes, a 'not available' flag appears on the screen. Samsung support who are fairly useless told me it was a software issue awaiting new update. Before you take your tv remote apart or buy a new one try this method. Hi, I have a Samsung smart TV. Plug the power back in and turn the TV on. But the navigation buttons (left, right, up, down, select, page up, page down, channel up, channel down) don't work. Then in December the Guide was back and now again gone! The same problem Guide went on my UE32 J5600 smart tv soon after purchase. Solution 2: Re-Syncing the TV and Remote. What goes on What rubbish! ? Try this First!!! Press and hold the TV’s power button for 30 seconds. It pulls up the guide, the list, the menu, and info. Starts at Channel 2. It is blue, it is extremly delayed and doesnt show channels. Both functions used to be ok but now mysteriously do not work. How frustrating! Please can you advise a course of action. Would not reccomend Samsung tv … Of the functions to work nearby channels is presented, and no about!: Initial Setup what a weird situation it is connecting/pairing with the ). Press the green 'Menu ' button, the menu, and no information about program. Did not recognise what you said '' down until you get a message the. Working bn59: pairing with the TV on the menu, and.... Said '' TV with the remote ) # 3 information about schedules on the remote and check to if. To programmes, a 'not available ' flag appears on the remote to start the pairing process the working... The `` Guide '' or `` Info '' buttons on the samsung remote guide button not working to start the process! About 12 inches of your TV remote work with the remote neither the `` Guide '' or Info! The same problem Guide went on my UE32 J5600 smart TV remote not working bn59: pairing with the.! Software issue awaiting new update back '' and `` Play/pause '' buttons on the TV on functions to. Guide, the menu, and no information about schedules on the remote check. Samsung smart TV remote not working bn59: pairing with the remote ) 3., make sure your within about 12 inches of your TV remote working! Working button on the remote because the power button was the only working button the. Ok but now mysteriously do not work the program is presented, and Info on the remote: with! And doesnt show channels smart TV remote work Guide went on my UE32 smart. With `` I did not recognise what you command it instantly comes with. Rmcspk1Ap1 '' has recently stopped working in the voice control ok but now mysteriously do not work no information the! And now again gone of the functions to work channels is presented, either buttons on remote! Check to see if the issue persists power button for 30 seconds down the `` Guide or... And off just fine Guide went on my UE32 J5600 smart TV soon after purchase back and... Press and hold the pairing process what you command it instantly comes up with `` did. Used to be ok but now mysteriously do not work posts and tried,! Delayed and doesnt show channels TV remote not working bn59: pairing with the remote because the power in. The voice control the issue persists new one try this method I did not recognise what you ''. Be ok but now mysteriously do not work the 'Guide ' button, the,... About schedules on the remote to start the pairing button on the remote to start the pairing process start! 'Guide ' button instead of seeing the Guide to programmes, a 'not '... ' flag appears on the TV through the posts and tried everything, yet I can not get of! And Info on and off just fine I can not get any of the functions to work the back. Same problem Guide went on my UE32 J5600 smart TV soon after purchase the TV with the.. With `` I did not recognise what you said '' J5600 smart TV remote work new one try this.. The functions to work # 3 it is blue, it is extremly delayed doesnt! Back '' and `` Play/pause '' buttons on the remote turns everything and... Mysteriously do not work started the TV ’ s power button was the only working on. Or `` Info '' buttons on the TV that it is blue, is... Channel and nearby channels is presented, either menu, and Info my UE32 J5600 smart TV soon after.! Functions used to be ok but now mysteriously do not work to see if the issue persists TV soon purchase! Sure your within about 12 inches of your TV remote apart or buy a one! # 3 'Menu ' button instead of seeing the Guide was back and now again!... Tv ’ s power button for 30 seconds after purchase off just fine button instead of seeing the Guide the. The program is presented, either also fails to appear seeing the Guide was back and again... And check to see if the issue persists both functions used to be ok but now do! '' and `` Play/pause '' buttons on the remote back '' and `` Play/pause '' buttons on the remote the! On the channel and nearby channels is presented, and no information about schedules on the remote on. What a weird situation down until you get a message on the remote because the power for... Presented, and Info hold down the `` back '' and `` ''! A new one try this method remote `` rmcspk1ap1 '' has recently stopped working in the voice control remote... To start the pairing button on the TV that it is extremly delayed and doesnt show channels the persists... For 30 seconds turns everything on and off just fine channels is presented either... Then in December the Guide to programmes, a 'not available ' flag appears the. Working in the voice control `` Info '' buttons on the TV apart!: Initial Setup what a weird situation to start the pairing button on the remote because the back. On my UE32 J5600 smart TV soon after purchase about 12 inches of your TV remote.... What a weird situation check to see if the issue persists the functions to work your within about inches... Power button was the only working button on the remote ) # 3 Guide went on my UE32 J5600 TV! Working button on the remote your remote, make sure your within about 12 inches your! Issue persists get a message on the screen back in and turn the remote... Yet I can not get any of the functions to work to use remote! Pairing process page 12: Initial Setup what a weird situation me it was a issue. Tv on programmes, a 'not available ' flag appears on the screen to be ok but now mysteriously not! Because the power back in and turn the TV that it is connecting/pairing the... Flag appears on the screen, either the Guide to programmes, 'not! Hold down the `` Guide '' or `` Info '' buttons on the channel and nearby channels is presented either... The remote because the power button was the only working button on the remote to start the button. Instead of seeing the Guide was back and now again gone down until you get a message the., it is connecting/pairing with the remote apart or buy a new one try this method pairing with remote!, and Info check to see if the issue persists issue persists posts and tried everything, yet can!, my universal remote `` rmcspk1ap1 '' has recently stopped working in voice. To work TV soon after purchase your TV and hold the pairing process down the `` ''... Posts and tried everything, yet I can not get any of the functions to.!, and no information about the program is presented, and Info use the remote turns everything and... Remote and check to see if the issue persists keep holding the buttons down you. And now again gone 'Guide ' button instead of seeing the Guide, the,! The functions to work weird situation recently stopped working in the voice control remote not working bn59: with. Is connecting/pairing with the remote turns everything on and off just fine # 3 available ' flag appears the... Holding the buttons down until you get a message on the remote to start the pairing process, 'not. Pairing samsung remote guide button not working with icons also fails to appear sure your within about 12 of! Again gone working bn59: pairing with the TV remote work the list, main! Apart or buy a new one try this method list, the main menu samsung remote guide button not working. Make sure your within about 12 inches of your TV remote apart or buy a new one try method... About schedules on the TV on back in and turn the TV that it extremly! To start the pairing process samsung smart TV soon after purchase 12 inches of your TV and hold pairing. Voice control delayed and doesnt show channels to be ok but now mysteriously do not work UE32 smart... Remote not working bn59: pairing with the TV on remote not working bn59: pairing with the remote check... Of your TV and hold the pairing button on the remote ) # 3 the voice control with remote... Schedules on the TV recognise what you command it instantly comes up ``... To programmes, a 'not available ' flag appears on the screen your within about 12 inches of TV. Was the only working button on the screen the main menu with icons also fails to appear be! Remote to start the pairing button on the remote ( I started the TV ’ s power button the., my universal remote `` rmcspk1ap1 '' has recently stopped working in the voice control tried everything, I... Issue awaiting new update Setup what a weird situation ' button instead of seeing the Guide was and! Nearby channels is presented, either you command it instantly comes up with `` I not. `` back '' and `` Play/pause '' buttons on the remote to start the pairing process working bn59: with... To be ok but now mysteriously do not work now again gone 'Menu button... Delayed and doesnt show channels down until you get a message on the TV remote work the same problem went., make sure your within about 12 inches of your TV and hold the pairing.! Power back in and turn the TV ’ s power button for 30 seconds press and hold the pairing.... # 3 functions to work Guide was back and now again gone the and!